{"id":17151,"date":"2025-05-15T13:31:37","date_gmt":"2025-05-15T13:31:37","guid":{"rendered":"https:\/\/new454545.addedsense.eu\/about-us\/notre-asbl\/"},"modified":"2026-05-06T12:41:23","modified_gmt":"2026-05-06T12:41:23","slug":"our-non-profit-organization","status":"publish","type":"page","link":"https:\/\/454545.lu\/en\/about-us\/our-non-profit-organization\/","title":{"rendered":"Our non-profit organization"},"content":{"rendered":"\n\n\t<h2>Our history<\/h2>\n<p>As early as 1896, two decades after the invention of the telephone, Baptist pastor Harry Warren created a telephone help service in New York aimed at revealing suicidal individuals alternative solutions to suicide. However, there weren&#8217;t enough phones at that time for the initiative to succeed.<\/p>\n<p>In 1953, Baptist pastor West launched an emergency number in Great Britain after publishing the ad: &#8220;Before you commit suicide, ring me up!&#8221; The idea came to him during the funeral of a 14-year-old girl who had committed suicide. Unable to continue his project for personal reasons, West handed the initiative over to Anglican pastor Chad Varah, who, on November 1, 1953, published a similar ad in <em>The Times<\/em>, adding his phone number.<\/p>\n<p>Soon after, the number of calls he received was so high that he could no longer answer them alone. Varah then founded the organization <em>The Samaritans<\/em>, named after the biblical Good Samaritan, a symbol of solidarity without judgment.<\/p>\n\t<p><strong>Like other organisations that emerged in Europe, SOS D\u00e9tresse &#8211; H\u00ebllef iwwer Telefon was founded in Luxembourg in 1976.<\/strong><\/p>\n<p>Here are a few keywords:<\/p>\n<ul>\n<li>1975-1977 &#8211; First training for future volunteers on the phone<\/li>\n<li>1975 &#8211; Founding of the A.s.b.l. SOS D\u00e9tresse &#8211; H\u00ebllef iwwer Telefon. Formation of the firstboard of directors and drafting of the statutes<\/li>\n<li>1977 &#8211; Start of the counselling activity<\/li>\n<li>1994 &#8211; Convention with the Ministry of Family, first employment of professionals and formation of the board of volunteer members<\/li>\n<li>2004 &#8211; Recognition as a charitable organisation<\/li>\n<li>2008 &#8211; &#8220;Agr\u00e9ment formation et conseil socio-familial&#8221; from the Ministry of Family and Integration<\/li>\n<li>2013 &#8211; Start of the email counselling SOS OnlineHelp<\/li>\n<li>2022 &#8211; Start of a second phoneline exclusively in English once a week<\/li>\n<li>2024 &#8211; Start of the chat counselling<\/li>\n<\/ul>\n\t<h2>Our partners<\/h2>\n<h3>In Luxembourg<\/h3>\n<p>Our most important partner is the <strong>Ministry of Family <\/strong>which assures the professional recognition and the financial security of the association as part of a convention.<\/p>\n<p>In addition, we are supported and encouraged through donations by the <strong>Luxembourg municipalities, socially committed individuals, companies, associations and service clubs<\/strong>.<\/p>\n<p><strong>Psychosocial associations<\/strong> in Luxembourg are also important partners whose addresses we can pass on to people who need assistance other than conversation.<\/p>\n<p>A completely different level of cooperation is provided by the representatives of the <strong>Luxembourgish media<\/strong>, who support us both in the provision of information as well as in recruiting new members.<\/p>\n\t<h3>International cooperation<\/h3>\n<p>SOS D\u00e9tresse is member of the european confederation\u00a0<strong>\u201eInternational Federation of Telefon Emergency Services&#8221; (IFOTES)<\/strong>.<\/p>\n<strong><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/454545.lu\/wp-content\/uploads\/2023\/08\/iFotesLogo.png\" alt=\"\" width=\"243\" height=\"60\" \/><br \/>\n<\/strong>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>International principles of telephone counselling are recorded in the current version of the IFOTES Charter of Ethics.<\/p>\n<ul>\n<li><a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2024\/08\/SOS-DETRESSE_CERT_2024.pdf\">IFOTES-Certificate 2024<\/a><\/li>\n<li><a href=\"http:\/\/www.ifotes.org\/en\/\">IFOTES Homepage<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/454545.lu\/wp-content\/uploads\/2023\/11\/international-e1699621963757-300x271.jpg\" alt=\"international-e1699621963757\" height=\"271\" width=\"300\" title=\"international-e1699621963757\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/454545.lu\/wp-content\/uploads\/2025\/06\/7I4A3471-1024x694.jpg\" alt=\"Team\" height=\"694\" width=\"1024\" title=\"Team\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<h2>Our team<\/h2>\n<p>Our team is made up of volunteers, supported by a professional team that ensures appropriate guidance and assistance.<\/p>\n<h3>Our team culture<\/h3>\n<p>Our team culture is marked by a high level of commitment and a positive atmosphere.<\/p>\n<p>A trustful, open approach and mutual assistance are self-evident.<\/p>\n<p>This ensures an environment which fosters enriching exchanges between dedicated members.<\/p>\n<p>This team culture offers the necessary basis to encounter and converse with people in need.<\/p>\n\t<h2>Annual report<\/h2>\n<p>Here you can find our activity reports, providing an overview of the various areas of action of our organisation.<\/p>\n<a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2026\/05\/Aktivitatsbericht2025-EN.pdf\" target=\"_blank\" rel=\"noopener\">Activity Report 2025<\/a><br \/>\n<a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2025\/05\/Aktivitatsbericht2024-EN.pdf\" target=\"_blank\" rel=\"noopener\">Activity Report 2024<\/a><br \/>\n<a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2025\/06\/Activity-report-2023.pdf\" target=\"_blank\" rel=\"noopener\">Activity Report 2023<\/a><br \/>\n<a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2025\/06\/Rapport-dactivite-EN-2022.pdf\" target=\"_blank\" rel=\"noopener\">Activity Report 2022<\/a><br \/>\n<a href=\"https:\/\/454545.lu\/wp-content\/uploads\/2025\/06\/SOS-Detresse-rapport-dactivite-2021-En.pdf\" target=\"_blank\" rel=\"noopener\">Activity Report 2021<\/a>\n<p>The annual report can also be requested free of charge at the following address: <a href=\"mailto:info@sosdetresse.lu\">info@sosdetresse.lu<\/a>.<\/p>\n\t<h2>Would you like to support us?<\/h2>\n<h3>You find our commitment positive and would like to be part of it?<\/h3>\n<p>You can well imagine joining our team and helping people in difficult life situations?<\/p>\n<p>Find more information about volunteering within our organization <a href=\"https:\/\/454545.lu\/en\/volunteering\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<h3>Would you like to support us with a donation?<\/h3>\n<p>We appreciate any transfer to our donation account:<\/p>\n<p>BCEE LU20 0019 5000 1190 4000<\/p>\n<p>Thanks to the dedication of our volunteers and the donations to our organisation, we are able to develop new projects.<\/p>\n<p>You can also find SOS D\u00e9tresse in the donations guide &#8220;<a href=\"https:\/\/www.dons-legs.lu\/v2\/association-organisme-sos-detresse-mir-hellefen-iwwer-telefon-an-online-271031\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"undefined (opens in a new tab)\">Guide des Dons &amp; Legs<\/a>&#8220;.<\/p>\n<h3>Would you like to help people reach out to us?<\/h3>\n<p>We invite you to order free information materials to display in your institution or to distribute.<\/p>\n<p>You can order our flyers and posters via <a href=\"mailto:info@sosdetresse.lu\">info@sosdetresse.lu<\/a>.<\/p>\n<p>Please provide your address and the quantity of materials you would like. We will send the information materials to you free of charge.<\/p>\n<h3>If you have questions<\/h3>\n<p>Please get in touch with us:<\/p>\nSOS D\u00e9tresse<br \/>\nB.P. 620<br \/>\nL-2016 Luxembourg<br \/>\nEmail : <a href=\"mailto:info@sosdetresse.lu\">info@sosdetresse.lu<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Our history As early as 1896, two decades after the invention of the telephone, Baptist pastor Harry Warren created a telephone help service in New York aimed at revealing suicidal individuals alternative solutions to suicide. However, there weren&#8217;t enough phones at that time for the initiative to succeed. In 1953, Baptist pastor West launched an&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":16211,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17151","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/pages\/17151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/comments?post=17151"}],"version-history":[{"count":2,"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/pages\/17151\/revisions"}],"predecessor-version":[{"id":21717,"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/pages\/17151\/revisions\/21717"}],"up":[{"embeddable":true,"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/pages\/16211"}],"wp:attachment":[{"href":"https:\/\/454545.lu\/en\/wp-json\/wp\/v2\/media?parent=17151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}