…and our limits

You can contact us as many times as you like either, by phone or by email. However, we cannot guarantee that the same person will pick up the phone each time you call. We are unfortunately unable to give appointments and cannot call you back.
Our support service cannot be considered as a therapy!

We do our best to offer support over the telephone or by email, knowing that it can lead to profound changes.

Because of the delayed answers to email, the OnlineHelp is not an crisis intervention service and cannot intervene in an emergency situation.